Go Live Guide available: Important information for Medicaid and CHP+ providers on the State's new provider web portal, claims payment sytem and PBM

On March 1, 2017, the Department of Health Care Policy and Financing (Department) will launch a new Claims Payment System, the Colorado interChange, for processing payments for services rendered on behalf of Health First Colorado (Colorado’s Medicaid program) and Child Health Plan Plus (CHP+) members. In addition, the new Provider Web Portal will launch February 6, 2017, and a new Pharmacy Benefits Management System (Pharmacy Point of Sale system) will launch February 25, 2017. This will not only be a transition to new systems, but to new vendors and new processes, as well.

The Department has created a Go Live Guide to help inform and prepare providers for these changes. This document contains general guidelines for our providers and is not intended to provide comprehensive guidance for every situation.