Three ways to turn chaos into opportunity

Disruption in a community may arise from natural disaster or a community tragedy—and may also offer an opportunity to respond with positive change. After Hurricane Katrina devastated a community health center in 2005, the Daughters of Charity Services came back with a growth strategy that now offers integrated physical, behavioral, and social services in 10 locations. The formula for success: Community buy-in, strong technology infrastructure and flexibility so organizations can react nimbly to the unforeseen.